Getting help with cleaning your house is no longer a luxury. These days, it’s often considered a necessity. As our lives become more busy and hectic, to be able to depend on the help of a professional for cleaning at home can be a great help. 

On the other hand, it’s not always easy to make the decision to welcome a stranger into your home. Can you trust them? Will they do a good job? 

ARE YOU LOOKING FOR A CLEANER?

Find them on Jopla!

For peace of mind, you need to find someone who is reliable as well as competent. To find the right person, you need to know how to ask the right questions. 

In this article we will help you to get started with searching for someone to take care of cleaning your house. We’ll look at what the requirements might be, as well as the questions to ask when you interview them.

Steps to help you find the right cleaner

To choose the right cleaner you need to ask the right questions. Before contacting a professional, think about the following: 

  • Which cleaning services do you need?
  • What are your expectations?
  • What is your budget?

Answering these questions will help you choose the right person.

What to look for in a cleaner

Once you’ve defined your budget and thought about what exactly you’re looking for, you can start researching possible candidates.

Here are three things to keep in mind:

How far away do they live?

Choosing someone who lives nearby likely leads to fewer problems and better punctuality. 

Shorter distances mean less likelihood of getting stuck in traffic and arriving late for work. Moreover, it will be easier to find trusted references for someone who lives in your area  – they may even have worked for somebody you know.

Availability

Before contacting a PRO about helping out with cleaning, think about how often you’d like them to clean for you. Once or twice a week? Or maybe just once a month for deep cleanıng.

Is there a day which works best for you? And does it make a difference if you cleaner comes in the morning or the afternoon? Do you prefer them to clean on weekdays or at the weekend?

Having these things clear from the start will help you to choose the person who can meet your requirements.

References

Knowing that your cleaner has already worked for someone you know and that they have a good reputation is great for peace of mind. Asking for references is a good way to feel you can trust someone to do a good job. You can ask the professional directly for contact details of people he or she has already worked for. 

To make life easier, remember that Jopla lets you check references of every PRO online. You can see what other people thought of the PRO you are considering hiring just by visiting their profile page.

15 questions to ask before you hire a cleaner

What exactly do you need to ask a professional cleaner to understand whether they are reliable and experienced enough to do the job?

Here is a list of questions to help break the ice and understand whether the person is the right choice.

  1. How long have you been working as a cleaner?
  2. Whereabouts do you live?
  3. Have you already worked in this neighbourhood?
  4. What days / times of day are you available to work?
  5. Which cleaning products do you use? Will you bring them yourself or do you prefer to agree in advance what I should buy?
  6. Are you happy to wear shoe covers or remove your shoes when you work in the house? 
  7. Which tasks are you happy to carry out? (Is there anything you prefer not to do?)
  8. Can we prepare a written list of the tasks you will carry out?
  9. What do you normally do for getting into the house?
  10. How do you prefer to be contacted? By email, telephone, Whatsapp or directly through Jopla?
  11. Could we organise a (paid) trial day before going ahead with a long-term commitment?
  12. Do you have any allergies we should know about (for example dust, mites, cats, chemical products, …)
  13. How do you prefer to be paid? (If you use Jopla, payments are handled through our site, offering guarantees for both sides)
  14. Are you insured for accident and injury? (If you use Jopla, we’ll take care of insurance!)
  15. If you have a pet, don’t forget to check that your cleaner doesn’t have a problem with it, and feels safe working with the pet in the house

In Conclusion

Trovare una persona addetta alle pulizie domestiche affidabile e competente può sembrare difficile. Ma se hai le idee chiare sulle tue necessità e saprai fare le giuste domande in sede di colloquio, tutto diventa più semplice.

In questo articolo abbiamo visto come definire le tue esigenze quando cerchi un addetto/a alle pulizie e quali domande fare per capire se hai di fronte la professionista giusta.

Have a nice job!