Cookie Policy

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For your convenience, we have provided an English translation of this page.
This translation is for informational purposes only, and the definitive version of this page is the Italian version.

Information on the processing of personal data

pursuant to European Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016, relating to the protection of individuals with regard to the processing of personal data (in short “< strong> GDPR “).

Jopla, in the person of its legal representative pro-tempore , as owner of personal data collected directly from the interested party, provides you with this information pursuant to of article 13, GDPR (in short, “ Disclosure “).

In any case, the logical and physical security of the data and, in general, the confidentiality of the personal data processed will be guaranteed, putting in place all the necessary technical and organizational measures to guarantee their security.

This Notice:

is intended for sites jopla.work and www.jopla.app (from now on:“ Site”);
refers to applications, web and mobile, called” Jopla Pro “and” Jopla For You “( from now on: “ App“)
is an integral part of the Sites, Apps and services offered by Jopla;
is provided in compliance as described in the General Conditions,
is provided pursuant to Article 13 of the Regulation, to those who interact with the web services of the Sites, Apps and the Owner, both through simple consultation and through the use of specific services made available through the Site and the Apps.

1. Identity and contact details of the Data Controller

Jopla S.r.l. SB
Registered office in via Dante di Nanni, 50 / c in Santarcangelo di Romagna (47822 – RN)
VAT number: 04498150400
privacy@jopla.it

2. Purpose of the processing for which the personal data are intended and related legal basis

Your personal data will be processed:

(i) without the obligation of consent in accordance with the law (Dir. CE 2009/136) for the following purposes:

Technical cookies (navigation / session and functionality) to ensure the functioning of the website, manage various services related to the website (such as registration, language, login or access to reserved functions, selected products)
Analytical cookies (own and third-party cookies similar to technicians with masked IPs) to collect and analyze the traffic and use of the website anonymously, to create internal statistics;

(ii) with your consent (article 7, GDPR), for the following purposes:

Profiling / Marketing cookies (own and third-party) to track browsing, identify user preferences and improve their browsing experience, send targeted advertising messages, perform marketing / retargeting activities;
Analytical cookies (own and of third parties assimilated to profiling with IP not masked) to carry out marketing / retargeting activities and targeted and personalized advertising banners for the user’s needs (non-anonymised data);

Here are the links to the cookies used by Jopla: Stripe is an online payment service provided by Stripe Inc. or Stripe Technology Europe Limited. Stripe uses cookies to ensure proper functioning of its service, detecting and preventing fraud by using the analysis of how users interact with Stripe. The cookies used by Stripe are essential for its proper functioning and to access its services securely.
Cookies are therefore used to: support authentication; prevent and detect fraud; protect user data from unsafe access; keep the functionalities used by the user consistent with the geographical area

Category	jopla.it (Jopla website with free access to all)	jopla.app (App for Jopla Customers, called Jopla For You)
Technical and functional cookies (own and third party)		Stripe is an online payment service provided by Stripe Inc. or Stripe Technology Europe Limited. Stripe uses cookies to ensure proper functioning of its service, detecting and preventing fraud by using the analysis of how users interact with Stripe. The cookies used by Stripe are essential for its proper functioning and for securely accessing its services. Cookies are therefore used to: support authentication; prevent and detect fraud; protect user data from unsafe access; keep the features used by the user consistent with the geographical area Facebook owned by Meta Platforms Ireland Limited provides through the creation of Facebook apps, the functionality of Social Login and Register. For details on the use of cookies and other tracking technologies, refer to what is reported on the supplier’s page. Freshworks provides Customer Support tools by inserting widgets / embeddables on the platform. The data tracked and used by Freshworks are functional to the retrieval and transmission of the information necessary for the correct routing of tickets. Sendbird provides tools for 1-to-1 communication via messaging and video calls. The cookies used are functional to the correct and complete functioning of the platform.
Profiling and / or performance cookies (own and third parties)	Google Analytics 4 Google Analytics 4 (GA4) is a web analytics service provided by Google LLC or by Google Ireland Limited, depending on the location in which this Website is used, (“Google”). Google uses the Personal Data collected for the purpose of tracing and examining the use of this Website, compiling reports and sharing them with other services developed by Google. Google may use the Personal Data to contextualize and personalize the advertisements of its network. advertising. Personal Data processed: Cookies and Usage Data. Place of processing: United States – Privacy Policy – Opt Out ; Ireland – Privacy Policy – Opt Out . For additional information visit the Google A nalytics guide.	Google Analytics 4 Google Analytics 4 (GA4) is a web analysis service provided by Google LLC or by Google Ireland Limited, depending on the location in which this Website is accessed, (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Website, compiling reports and sharing them with other services developed by Google. Google may use the Personal Data to contextualize and personalize the advertisements of its own advertising network. Personal Data processed: Cookies and Usage Data. Place of processing: United States – Privacy Policy – Opt Out; Irleland – Privacy Policy – Opt Out. For additional information visit the Google Analytics guide.

3. Preferences management

Where necessary, you can set preferences relating to profiling and / or performance cookies.

You can do this by clicking on the “Adjust preferences” link in the cookie banner within the Site.

You can change your preferences at any time by deactivating the use of analytical / performance cookies and / or social media / advertising cookies.

Of course, it is recommended that you consent to the use of these types of cookies so that we can offer you an optimal browsing experience and ensure that no irrelevant advertisements are shown.

If consent is denied, cookies that are already present on the device based on previous consent are not automatically deleted. These cookies will have to be deleted manually by following the instructions on your web browser.

The User can manage preferences relating to Cookies directly from within their browser and prevent – for example – third parties from installing them.

Through the browser preferences it is also possible to delete cookies installed in the past.

We invite you to check the cookie management settings directly from your browser settings.

4. Categories of recipients of personal data

For the purposes referred to in the previous paragraph, the personal data you provide may be communicated or made accessible:

to employees and collaborators of the Data Controller, in their capacity as persons authorized to process the data (or so-called “persons in charge of processing”);
to third parties who carry out outsourcing activities on behalf of the Data Controller, in their capacity as Data Processors, including:
1. third party cookie managers, service providers for the management of the information system and networks telecommunications and to the company in charge of managing e-commerce, service providers for the management of the archiving of paper and / or computerized documentation, service providers for the management of commercial communication activities;
  1. banks and credit and insurance institutions for carrying out economic activities (payments / collections) and insurance;
2. to judicial or supervision, administrations, public bodies and organizations (national and foreign);
The complete and updated list of data processors is available by written request to the address privacy@jopla.it

5. Storage and transfer of personal data abroad

The management and storage of personal data take place in the cloud and on servers located within the European Union owned and / or available to the Data Controller and / or third party companies, duly appointed as Data Processors.

Your personal data will not be disclosed.

6. Retention period of personal data

The personal data collected for the purposes indicated in the previous paragraph (B) will be processed and stored for the entire duration of the session and, in some cases, kept for the time necessary to fulfill these purposes and in any case for a period not over 12 months.

After this retention period, the data will be destroyed or made anonymous.

7. Exercisable rights

In accordance with the provisions of Chapter III, Section I, GDPR, you can exercise by simply sending a request via e-mail to the address of the Data Controller privacy@jopla.it the rights indicated therein and in particular:

Right of access – Right of rectification – Right of cancellation – Right of limitation – Right to portability – Right to object – Right to lodge a complaint with the supervisory authority (Authority for the protection of personal data, Piazza Venezia 11, 00187 – Rome, www.garanteprivacy.it ).